What to Expect - Nielsen Nurture | Compassionate Mediation

What to expect from mediation.

At Nielsen Nurture, our mission is to provide a dedicated space for individuals and families facing challenging circumstances to come to an understanding through compassionate mediation.

Learn more about mediation

Understanding Mediation

Mediation is a process of facilitated negotiation where parties involved in a conflict come together to discuss their issues, explore solutions, and reach agreements with the help of a neutral third party, known as a mediator. This approach to conflict resolution empowers individuals to actively participate in finding mutually agreeable solutions in a supportive and structured setting.

Why should I choose mediation over other conflict resolution methods?

Mediation at Nielsen Nurture offers a collaborative, empowering and confidential approach to resolving conflicts. Our process encourages open communication, fosters understanding and focuses on sustainable solutions that prioritise the needs and interests of all parties involved.

How long does the mediation process take?

The duration of the mediation process varies depending on the complexity of the issues, the willingness of the parties to engage in discussions, and the pace at which agreements are reached. On average, mediation at Nielsen Nurture can span from a few sessions to several meetings, with the goal of achieving meaningful resolutions efficiently.

Is the mediation suitable for all types of conflicts

Mediation is a versatile and effective method for resolving a wide range of conflicts including family disputes, workplace disagreements, neighborhood issues and more. At Nielsen Nurture, our experienced mediators can adapt the process to suit the unique concerns and circumstances presented in each case.

Is mediation legally binding?

All spoken and written communication in mediation is legally privileged and without prejudice; what is said cannot be used outside of mediation, even in a court or at a tribunal. Mediators in Scotland are protected under the Civil Evidence (Family Mediation) (Scotland) Act 1995.

With agreement from all parties, decisions reached in mediation can be formalised into legally binding documents which provide clarity and enforceability saving on time, misinterpretation, expense and stress.

Should this be the chosen route, we will refer you to one of our trusted legal specialists who will guide you through the process.

What role does the mediator play in the mediation process?

The mediator at Nielsen Nurture serves as a neutral third party who facilitates communication, guides discussions, and assists parties in exploring options for resolution. They do not impose decisions but help parties reach their own agreements through active listening, problem-solving techniques, and creating a supportive environment for constructive dialogue.

By choosing mediation an Nielsen Nurture, you can expect to experience a transformative journey towards resolving conflicts with compassion and understanding. Together, we will work toward harmonious resolutions that honour your voice and the people and relationships that matter to you.

What to Expect

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What you can expect to gain

A Safe and Nurturing Environment At Nielsen Nurture, we provide a safe and nurturing spce where parties can engage in open and honest dialogue free from judgement or hostility.
Improved Communication Skills: Mediation can help you develop better communication skills, enabling you to express your needs and concerns effectively and actively listen to the perspectives of others.
Collaborative Problem Solving: Through structured problem-solving sessions, you will be guided to focus on essential elements, explore creative solutions, and work collaboratively towards mutually beneficial agreements.
Empowerment and Agency: Mediation empowers individuals to have a voice in the resolution process, allowing you to actively participate in shaping the outcomes that affect you and your loved ones

The mediation process

At Nielsen Nurture, we understand that every case is unique, with its complexities, emotions and dynamics. While the mediation process is tailored to adapt to the specific concerns and priorities raised by the parties, having a general timeline can offer a brief insight into the structure and profession of the journey towards resolution. The following timeline provides a glimpse into what clients can generally expect during their mediation experience with us, with the flexibility to address individual needs and circumstances along the way.

Initial Consultation

The process begins with an initial consultation to assess the situation, identify goals, and determine if mediation is the right approach for your circumstances

Mediation Sessions

Scheduled mediation sessions will take place in a confidential setting, where parties can share their perspectives, explore interests, and work towards reaching agreements with the guidance of our experienced mediator.

Facilitated Discussions

The mediator will facilitate discussions, encourage active communication, and help parties brainstorm creative solutions to address their concerns

Problem Solving and Agreement Development

Parties will engage in structured problem-solving activities to address key issues and develop agreements that meet the needs and interest of all involved.

Agreement and Finalisation

Once agreements are reached, our team will assist in finalising the agreements in to any format required, ensuring clarity and ongoing understanding.

Grandparent: Intergenerational Mediation

★★★★★

As a Grandparent, there are very few avenues of communication available to me. My last hope was Mediation. When I contacted Patsie, she was very reassuring and showed great empathy and understanding of my situation. She listened intently to my story and assured me that she would give her undivided attention to all parties equally but most especially to the needs of the children. I could not have asked for a better service or a better Mediator than Patsie. She is very professional in every aspect of the process.

Co-parent: Child Inclusive Mediation

Patsie was incredibly friendly and easy to talk to right from the beginning. I felt completely confident when my daughter was meeting her. Patsie made sure she was clear about what we were trying to achieve and was able to get insight from our daughter when she was really struggling to be honest with us about her feelings.

Patsie made the session with my daughter feel safe, friendly, and fun, and not clinical or formal. I would highly recommend Patsie to anyone looking for child inclusive mediation.

Co-parent: Family Mediation

Patsie helped us to have those difficult conversations we had been avoiding as we knew they led to fights and upset for the children. She was so calm and relatable and kept us focused on our three children and we were able to speak to each other in a civilised manner for the first time in years.

We even laughed together which I had thought would never happen again between us. She helped us to remember that our children were born from love and that they still needed that love from each of us. It was a transformational time for the family and we are grateful to have found her.

Child (8)

I was a bit nervous to talk to someone about my parents but Patsie was fun. I got to model Play-doh and draw. It has helped my mum and dad to talk more to me about what is happening. The Bear Cards were my best thing.

Divorce Coaching Client

Patsie Nielsen has been my rock for the ten years it has taken for me to separate and finally get divorced. She listens with empathy and understanding, allows me to vent – and then holds up what I have said for a reality check. She sees me and hears me and reminds me that giving my ex a ‘seat at the table’ is counter-productive for me and – more importantly -our children. She has helped me through many difficult situations with care, compassion and even humour. She has a positive attitude to how to resolve conflict when emotions can boil over and I find that my go to question now in any difficult situation is, “What would Patsie say?” I cannot recommend her highly enough for separating and divorcing parents.

Co-parent: Intake and Information Session

My ex-wife and I had not been able to have a civilised conversation for months and I could see this was having a bad effect on our child who was seeing a counsellor. The counsellor suggested mediation and recommended Patsie Nielsen. I have to admit feeling a bit sceptical about the whole idea as we had reached the stage where lawyer’s letters were our only means of communication. I booked a one-hour session with Patsie but we actually spoke for more than two hours. She gave me so much to think about, especially about looking at the situation from both my son’s and his mum’s point of view. It was actually a very emotional experience for me as a man who doesn’t really do “feelings” if I can help it.

I called my co-parent (a term I had never used before) the next morning and we met for a coffee. She was rightly suspicious of my motivation but delighted when we had a long talk where I was able to own up to my part for the stage we had reached. We agreed to completely change the way in which we communicate with each other and have seen that this has been much healthier for our child. Patsie had offered mediation for us and, if things go wrong, then we may go back to her but right now those few hours have changed my perspective about shared parenting and improved life for our separated family in a way I could never have imagines. Thank you, Patsie!

What to expect from mediation.

Understanding Mediation

What you can expect to gain

The mediation process

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